Ongoing Technical Support
In our experience most new installations need “babysitting” for the initial period.
During this time machines “bed in”, operators get comfortable with the operating system, and maintenance staff get familiar with the equipment. As part of the overall project Horan Automation & Consulting provides free of charge 6 months telephone and online technical support to all client’s staff.
Following the 6 month period we can continue to supply this backup service for an annual charge if required.